Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not entirely happy, we are here to assist you with our return process.

Return Conditions

To be eligible for a return, your items must meet the following criteria:

• The item must be unused and in the same condition as you received it.
• The item must be in its original packaging.

Return Window

You have 14 days from the date you received your items to request a return.

How to Initiate a Return

Please send an email to service@skytyree.com to obtain the return address and further instructions regarding your return request.

Refund Process

Once we receive your returned item and verify its condition, your refund will be processed. Please allow 5 to 10 business days for the funds to be credited back to your original payment method.

If you have any questions or require further clarification regarding our return policy, please do not hesitate to contact our customer support team at service@skytyree.com.